![]() ![]() Picture this-you're running errands and suddenly remember you have to call a company to ask about a warranty on a product you purchased. #Aircall revenue professionalOne thing to note is only five users can be in a queue with their Essentials package, while unlimited users can be in a queue in their Professional package.Īnother great feature that Aircall offers in their call queuing is queued callback. Customers who call in and are placed on hold can be greeted with any number of options, from hold music to estimated wait time. When you have a high volume of customers calling in, but a limited number of agents taking calls, call queues can help keep things organized. #Aircall revenue software*Per minute rates are calculated by dividing the bundled minutes by the package cost.Ĭall queuing is an important feature to look for when choosing your call center software provider.
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